RedFlag Refund & Cancellation Policy

Last Updated: September 4, 2026

This Refund & Cancellation Policy explains the rules governing cancellations and refunds for subscriptions to RedFlag, a digital software service provided by Karapetyan Sargis Hamleti IE (Individual Entrepreneur, Republic of Armenia, TIN 23410543) ("RedFlag," "we," "us," or "our").

By purchasing a RedFlag subscription, you acknowledge and agree to this Policy, subject to any mandatory rights provided to you under applicable law.

1. Subscription Plans

RedFlag offers paid subscription plans that may include:

• Monthly: $9.99
• 3 Months: $21
• 6 Months: $36
• Annual: $60

The exact plans and prices available to you will be displayed at checkout.

RedFlag may change its pricing or subscription plans in the future. Changes will not affect a prepaid subscription during its current paid period.

2. Free Analyses

RedFlag may allow users to analyze a limited number of videos free of charge before requiring a paid subscription.

Free analyses have no monetary value and are not eligible for refunds or cash compensation.

3. Cancellation

You may cancel your subscription at any time.

Cancellation stops the subscription from automatically renewing at the end of the current billing period.

Unless otherwise required by applicable law, cancellation does not automatically entitle you to a refund for the unused portion of the current subscription period.

You will normally retain access to the paid features until the end of the period for which you have already paid.

4. Refunds

Because RedFlag is a digital software service that provides immediate access to its functionality, payments are generally non-refundable once a subscription has been purchased and the Service has been accessed or used.

However, RedFlag may provide a refund in the following circumstances:

• you were charged more than once for the same subscription;
• you were charged after successfully cancelling your subscription;
• a technical error resulted in an incorrect charge;
• RedFlag determines that a refund is appropriate in its reasonable discretion; or
• a refund is required by applicable law.

Refund requests should be submitted as soon as reasonably possible after the relevant charge.

5. Refund Requests

To request a refund, contact:

redflag.support@gmail.com

Please include:

• the email address associated with your RedFlag account;
• the date of the transaction;
• the subscription purchased; and
• a brief description of the reason for your request.

We may request additional information reasonably necessary to verify the transaction.

We will review refund requests individually and respond within a reasonable period.

6. Technical Problems

If you are unable to use RedFlag because of a technical problem caused by RedFlag, please contact us.

Where appropriate, we may:

1. investigate and resolve the problem;

2. extend your subscription;

3. provide a credit; or

4. issue a refund for the affected period.

Temporary interruptions, maintenance, third-party service outages, unsupported devices, incompatible browsers, poor internet connectivity, or problems caused by user-provided content do not automatically qualify for a refund.

7. Third-Party Payment Providers

Payments for RedFlag may be processed by Polar (Polar Software Inc.) or another third-party payment provider.

Where applicable, payment processing, billing, and certain refund procedures may also be subject to the payment provider's policies and terms.

If your purchase was processed through a third-party provider, we may ask you to provide the transaction or order information supplied by that provider.

8. Automatic Renewal

Subscriptions may automatically renew unless cancelled before the next billing date.

You are responsible for cancelling your subscription before the renewal date if you do not wish to continue.

We are not responsible for refunds resulting solely from a failure to cancel a subscription before its renewal, except where required by applicable law.

9. Consumer Rights

Nothing in this Policy is intended to limit or exclude any mandatory rights you may have under applicable consumer-protection laws.

If the law in your jurisdiction gives you a right to cancel a digital-service purchase or receive a refund, those rights will apply regardless of anything stated in this Policy.

10. Changes to This Policy

We may update this Refund & Cancellation Policy from time to time.

Any material changes will be posted on the RedFlag website and will become effective on the date indicated at the beginning of the updated Policy.

11. Contact

For questions regarding cancellations or refunds:

RedFlag

Legal entity: Karapetyan Sargis Hamleti IE (Individual Entrepreneur, Republic of Armenia, TIN 23410543)

Email: redflag.support@gmail.com

Website: redfl.ag